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Conversational Data Analyst
Extracts business insights from chat, call and text data
£45k–£85k AI-driven
What it involves
Analyses large volumes of customer conversations, support tickets and sales calls using NLP to surface trends, sentiment and unmet needs.
Skills & knowledge needed
NLPSentiment analysisData analysisSQLPython
Why it's emerging now
Companies sit on millions of conversations and barely use them — NLP unlocks what customers are actually saying.
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