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GovTech & Public Sector
Digital Public Services Designer
Redesigns government services so citizens can actually complete them online
£40k–£85k Digital transformation
What it involves
Applies user-centred design to transform paper-based, bureaucratic government processes into digital services that are genuinely usable, accessible and efficient.
Skills & knowledge needed
Service designUX researchAccessibility standardsGovernment processesAgile delivery
Why it's emerging now
Governments worldwide are under pressure to digitise services after visible failures during COVID.
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